Client Testimonials

Randall Hecht

Sean is one of those rare individuals that come around once in a while that bring leadership, motivation, expertise and a wealth of other talents and traits to help individuals, teams, and organizations to take that next step in their evolution to greatness. Through his abilities to draw their needs, desires, and expectations and help those who he touches to develop strategies and implementation tactics is well worth considering for whatever your project is. His personality is infectious along with laugh and when necessary seriousness. I would have no qualms about bring him into any of my endeavors personally or professionally.

South Section Chief (REPP)
FEMA

Keith M. Herndon

Sean Kaufman is a highly talented trainer with a deep knowledge of high-containment laboratories and the behavior-based human skills needed to operate them safely, efficiently, and effectively. His work with the University of Florida’s Emerging Pathogens Institute when it launched its BSL-3 labs was instrumental in it quickly obtaining USDA/CDC start-up approval. Sean keenly understands that behavior based training is crucial to successfully running high containment labs and he adeptly conducts his training sessions towards this end. If your institution is getting into the high containment business, or looking for help given the new Tier 1 regulations, I highly recommend you contact Sean for coaching and guidance.

Associate Director at Emerging Pathogens Institute
University of Florida

Centers for Disease Control and Prevention

James Blaine

I have been fortunate to attend several presentations by Sean Kaufman, President of Behavioral-Based Improvement Solutions, and have been privileged recently to work with him on a training program for responsible officials. While my experience regarding Mr. Kaufman has been limited to personal involvement it has been a positive experience. I find his approach to training that involves behavior modification innovative and in my opinion contributes to a more successful outcome. It is also an approach that I believe would be useful in any kind of change management situation.

Coordinator of International Projects
Centers for Disease Control and Prevention

John Tonkiss

Sean is one of the most thoughtful, creative and challenging trainers I have ever had the privilege of knowing. His behavioral-based approach is outstanding, and unmatched. I highly recommend Sean and his services.

Associate Director of Research Safety
NEIDL

Joseph Kozlovac

I have had the opportunity to work with Sean as a faculty member on the ABSA/Emory/ERGF, Leadership Institute for Biosafety Professionals as well as at other training venues over the course of several years. Sean has made a significant contribution to the biosafety profession especially as it relates to reevaluating how we conduct training as well as how we measure the success of biosafety related training. He is a highly effective trainer and top-notch speaker.

Biosafety Officer
USDA-ARS

Claudia Gentry-Weeks

Sean Kaufman has provided exemplary, behavioral-based training for myself and other biosafety professionals in our organization on several occasions. He uses non-traditional methods to challenge students to consider both the client needs and the biosafety requirements for working safely in the laboratory. Sean is an expert in behavioral modification and in biosafety and emergency response procedures required in high containment facilities. He embraces experiential and thought-provoking training that students will retain and use in their everyday work. He demonstrates a high level of integrity that inspires students to do their best in their profession. I highly recommend Sean for behavioral-based training - he is definitely a leader that is dedicated to improving the work environment, client service and personnel interaction to meet the needs of both biosafety professionals and researchers.

Associate Professor / Associate Biosafety Officer
Colorado State University

Andy Johnson

I highly recommend Sean Kaufman and Behavioral-Based Improvement Solutions. Sean brings unique skills and knowledge to any project he takes on and makes an immediate and lasting impression on clients and others he encounters on a job. He's great at coaching and helping people prepare for large and small-group presentations. He is excellent at providing insights and advice on how to approach topics with from the perspective of the audience. His knowledge of effectively dealing with emergency response and crisis situations as a responder is invaluable to those who do such work.

Operations Manager/Program Manager
Tetra Tech

Tim Mandrell, DVM, DACLAM

I highly recommend Sean for biosafety training. In one word, Sean is AWESOME! I've had the pleasure of hosting Sean for biosafety training at UTHSC where he conducted 3 full days of training for two groups of technicians, researchers, and veterinarians. I also invited Sean as the featured speaker for the 2011 ACLAM forum where, again, he did a superb job. Sean forces you to think out of the box, and very effectively integrates human behavior into critical training. He is the most effective trainer that I've ever had the pleasure of working with.

Professor and Chair
Department of Comparative Medicine, UTHSC
Secretary-Treasurer
ACLAM

Jodi Siddens, BSN, RN

Sean had a huge impact on our Serious Communicable Disease Unit at Emory. He provided us with the expertise and guidance that led our team to deliver excellent and effective care in a high-risk health care environment. He taught us protocols and instilled habits in us that allowed us to safely care for patients who had been diagnosed with the Ebola Virus Disease. Not only did he provide us with quality excellent instruction and quality control measures, but Sean also gave us moral support and was the leader of our team. His charismatic personality was engaging and reassuring during the stressful time when we were first training to take care of Ebola patients. He created a culture of family within our unit, where everyone constantly performed at their best in order to look out for the entire team’s well-being. I am grateful for the leadership, passion, and knowledge that Sean brought to our team at Emory."

Nurse Clinician
Emory University Hospital

Jill Morgan, RN

Sean stepped in to guide our unit at just the right time! He brought not just his expertise in the operating procedures of an isolation unit but probably more importantly, he taught us the skills we needed to perform each task safely and efficiently. Sean evaluated our site, our procedures and our personnel and made suggestions and corrections that allowed us to establish, in short order, a world-class team of effective caregivers. He has a real talent for bringing out the best in each person, challenging them to perform at their highest level. He helped form a very cohesive team, including all levels of our staff, all willing to uphold Sean’s “family rules” - which we still recite at the end of every meeting!
Rather than simply making a presentation or suggestions, Sean became one of us for that time and I credit him greatly for the success of our unit.

Nurse Clinician
Emory University Hospital

Barbara Keating, MS, RN-BC

On short notice, Behavioral-Based Improvement Solutions was able to come into our organization, quickly assess our needs, and adapt his training to meet those needs. Sean has a commanding presence and is able to engage both large and small groups. He is extraordinarily perceptive and is able to listen to individuals and adapt the training to meet their needs in order ensure the training was as effective as possible. Sean’s passion for what he does is evident in his commitment to ensuring that everyone involved has the knowledge and skills to safely care for patients in clinical containment.

Director of Clinical Learning & Innovation
Ann & Robert H. Lurie Children’s Hospital of Chicago