What our Clients are Saying...
Keith M. Herndon
Sean Kaufman is a highly talented trainer with a deep knowledge of high-containment laboratories and the behavior-based human skills needed to operate them safely, efficiently, and effectively. His work with the University of Florida’s Emerging Pathogens Institute when it launched its BSL-3 labs was instrumental in it quickly obtaining USDA/CDC start-up approval. Sean keenly understands that behavior based training is crucial to successfully running high containment labs and he adeptly conducts his training sessions towards this end. If your institution is getting into the high containment business, or looking for help given the new Tier 1 regulations, I highly recommend you contact Sean for coaching and guidance.
Associate Director at Emerging Pathogens Institute
University of Florida
Jodi Siddens, BSN, RN
Sean had a huge impact on our Serious Communicable Disease Unit at Emory. He provided us with the expertise and guidance that led our team to deliver excellent and effective care in a high-risk health care environment. He taught us protocols and instilled habits in us that allowed us to safely care for patients who had been diagnosed with the Ebola Virus Disease. Not only did he provide us with quality excellent instruction and quality control measures, but Sean also gave us moral support and was the leader of our team. His charismatic personality was engaging and reassuring during the stressful time when we were first training to take care of Ebola patients. He created a culture of family within our unit, where everyone constantly performed at their best in order to look out for the entire team’s well-being. I am grateful for the leadership, passion, and knowledge that Sean brought to our team at Emory."
Emory University Hospital
Jill Morgan, RN
Sean stepped in to guide our unit at just the right time! He brought not just his expertise in the operating procedures of an isolation unit but probably more importantly, he taught us the skills we needed to perform each task safely and efficiently. Sean evaluated our site, our procedures and our personnel and made suggestions and corrections that allowed us to establish, in short order, a world-class team of effective caregivers. He has a real talent for bringing out the best in each person, challenging them to perform at their highest level. He helped form a very cohesive team, including all levels of our staff, all willing to uphold Sean’s “family rules” - which we still recite at the end of every meeting!
Rather than simply making a presentation or suggestions, Sean became one of us for that time and I credit him greatly for the success of our unit.
Emory University Hospital
Barbara Keating, MS, RN-BC
On short notice, Behavioral-Based Improvement Solutions was able to come into our organization, quickly assess our needs, and adapt his training to meet those needs. Sean has a commanding presence and is able to engage both large and small groups. He is extraordinarily perceptive and is able to listen to individuals and adapt the training to meet their needs in order ensure the training was as effective as possible. Sean’s passion for what he does is evident in his commitment to ensuring that everyone involved has the knowledge and skills to safely care for patients in clinical containment.
Director of Clinical Learning & Innovation
Ann & Robert H. Lurie Children’s Hospital of Chicago