What our Clients are Saying...
Barbara Keating, MS, RN-BC
On short notice, Behavioral-Based Improvement Solutions was able to come into our organization, quickly assess our needs, and adapt his training to meet those needs. Sean has a commanding presence and is able to engage both large and small groups. He is extraordinarily perceptive and is able to listen to individuals and adapt the training to meet their needs in order ensure the training was as effective as possible. Sean’s passion for what he does is evident in his commitment to ensuring that everyone involved has the knowledge and skills to safely care for patients in clinical containment.
Director of Clinical Learning & Innovation
Ann & Robert H. Lurie Children’s Hospital of Chicago
Jill Morgan, RN
Sean stepped in to guide our unit at just the right time! He brought not just his expertise in the operating procedures of an isolation unit but probably more importantly, he taught us the skills we needed to perform each task safely and efficiently. Sean evaluated our site, our procedures and our personnel and made suggestions and corrections that allowed us to establish, in short order, a world-class team of effective caregivers. He has a real talent for bringing out the best in each person, challenging them to perform at their highest level. He helped form a very cohesive team, including all levels of our staff, all willing to uphold Sean’s “family rules” - which we still recite at the end of every meeting!
Rather than simply making a presentation or suggestions, Sean became one of us for that time and I credit him greatly for the success of our unit.
Emory University Hospital
I highly recommend Sean Kaufman and Behavioral-Based Improvement Solutions. Sean brings unique skills and knowledge to any project he takes on and makes an immediate and lasting impression on clients and others he encounters on a job. He's great at coaching and helping people prepare for large and small-group presentations. He is excellent at providing insights and advice on how to approach topics with from the perspective of the audience. His knowledge of effectively dealing with emergency response and crisis situations as a responder is invaluable to those who do such work.
Operations Manager/Program Manager
Sean is one of the most thoughtful, creative and challenging trainers I have ever had the privilege of knowing. His behavioral-based approach is outstanding, and unmatched. I highly recommend Sean and his services.
Associate Director of Research Safety